AUDITING & COMPLIANCE IN CAIRNS
COMPREHENSIVE KNOWLEDGE & UNDERSTANDING
At Inline Compliance, we are qualified to assess human services organisations to ensure government licences are adhered to. If your company comes under the scope of the Human Services Quality Framework (HSQF), we can help you meet the guidelines to achieve certification. Based in Cairns, our extensive background in auditing and compliance management within the HSQF offers numerous benefits to your business. Our thorough understanding of the operations of the HSQF, maintenance of Government standards and legislation can assist you achieve the necessary certifications quickly and with minimal disruption to your day-to-day operations.
AUDITING & COMPLIANCE IN CAIRNS
We will PROVIDE YOU WITH CLEAR AND CONCISE INFORMATION TO HELP YOU UNDERSTAND AND MEET EVIDENCE REQUIREMENTS
You will receive accurate timeframes to meet your assessment review, self-assessment documentation and strategies to improvement your current business performances. We are well versed in how to implement and maintain continuous improvement strategies to maximise your organisation’s performance in delivering quality human services
The HSQF was introduced by the Queensland Government with the nongovernment sector to improve consistency in service quality, ensure public confidence in service delivery and develop and maintain essential safeguards for people who use services. The main purpose of the HSQF is to reduce duplication and red tape for human service organisations. This enables them to focus on improving service quality and direct resources on service provision.
AUDITING & COMPLIANCE IN CAIRNS
HUMAN SERVICE ORGANISATIONS COME UNDER THE SCOPE OF THE HSQF AND INCLUDE:
- Department of Communities
- Department of Child Safety, Seniors & Disability Services
- Queensland Health
AUDITING & COMPLIANCE IN CAIRNS
THE HSQF ADHERES TO THE HUMAN SERVICES QUALITY STANDARDS (HSQS) WHICH INCORPORATES THE CORE ELEMENTS OF HUMAN SERVICE DELIVERY. THESE SIX STANDARDS INCLUDE:
- Governance & management
- Service access
- Responding to individual needs
- Safety, wellbeing & rights
- Feedback, complaints & appeals
- Human resources
These standards are fundamental to helping maintain consistent quality in delivering quality outcomes for clients. We are available for one-on-one consultations to discuss and review your operations to ensure the human service guidelines are being followed.
We are highly experienced in auditing and assessing child safety organisations to ensure all government licences and regulations are being adhered to.
Contact today and we can arrange for a consultation and ensure your human service guidelines are being complied with. Alternatively, call today to make an appointment.
AUDITING & COMPLIANCE IN CAIRNS
FREQUENTLY ASKED QUESTIONS
WHAT IS THE HUMAN SERVICES QUALITY FRAMEWORK (HSQF)?
The HSQF is a dedicated system for assessing and improving the quality of human services. This framework strives to continuously improve how human services are delivered and support people who use the services.
WHAT ORGANISATIONS COME UNDER THE HSQF?
Organisations that offer benefits to people that require support in disability, Child Safety, community care and mental wellbeing services come under the framework.
WHAT ARE THE QUALITY STANDARDS THAT HUMAN SERVICE ORGANISATIONS ARE ASSESSED AGAINST?
The six standards include:
- Governance & management
- Service access
- Responding to individual needs
- Safety, wellbeing & rights
- Feedback, complaints & appeals
- Human resources
